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I was already charged for the Brazil, Argentina and Peru tour package back in March 29 and now, they filed for bankruptcy. The scheduled flights were all cancelled. They planned it so that they can get as many people to sign up. I do not know how I can recover the...
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Anonymous
Anonymous

AMEX should be able to assist. Also phone IATAN, ARC and the dept of transportation. Trip insurance may have been able to assist, if you purchased. If you did not, it is mo...

Anonymous
Mary

this people from GOT MY FARE and his owner (MARVIN ESPINOZA) have defrauded many persons, not only to the users, but also to the hotels and agencies of Peru, Brazil and Argent...

#232845
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Booked a tour to Peru/Machu Picchu with Gotmyfare in Alhambra CA in October, tour to depart April 20th, 2011. Received no acknowledgement of credit card payment for tour and additional cost for hotel/train upgrades. Contacted Juan Rivera on April 1st, was told...
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Anonymous
Inchik

Wow... was very surprised to read this. I used Got My Fare agency for my trip to Argentina/Brazil 4 years ago and then to Galapagos/Peru 2 years ago.... both were GREAT. Alw...

Anonymous
lisbat

The BBB gives ratings based on how much you pay them is why they can have an A- rating! Don\'t believe anything from the BBB, I believe 20/20 did an expose on them.

#232504
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I had given this company money in November, 2010 for a trip to Peru that was supposed to start on April 20th.this was a trip I had wanted to take all my life to Macchu Picchu..I never received any of my travel documents nor did my friend. We had been told that we would...
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Anonymous
sactoca

We booked a 13-days tour (Brazil, Argentina & Peru) with Gotmyfare that departs 4/21. We found the Gotmyfare Office was empty on 4/11 and then noticed the travel voucher has ...

Anonymous
Chintu

Hi Mmagmo Even we booked the tour to Peru with Gotmyfare for 04/20 and had received no documentaions from either Marvin or Juan despite of numerous calls.It seems that they a...

#232207
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I purchased 12-day trip to Peru Jan. 2011 to leave LA 4/20/11. I had several calls confirming trip &emails, w/confirmation of flight. E-ticket & other tour/hotel information was to be emailed 2 weeks prior to departure, but as of 4/12 nothing received. I called...
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Anonymous
Marie

Hi Dean travel, This situation is really sad GOT MY FARE and his owner (MARVIN ESPINOZA) have defrauded many persons, not only to the users, but also to the hotels and agenc...

#232011
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I prepaid a 10 day vacation for me & my boyfriend with gotmyfare.com in December 2010. I'm supposedly leaving in 3 days, but all of the vouchers & confirmations I was supposed to receive 2 weeks before my departure? Never got them. I've checked my spam / junk mail,...
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#231109
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Gotmyfare got my goat...and my money, and I am pissed. This is another travel company to avoid. They promised several things--special tours, special meal that we paid extra for but they didn't deliver on in South America. Back in the States I wrote and complained...
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gmfcustomercare
gmfcustomercare

Dear customers: Gotmyfare has been in business for almost 9 years. We are very committed to do the best for our customers. However; we know there are factors such as schedule...

Anonymous
Thomas

;) I feel better now--we are not the only one taken advantage of by Gotmyfare. It\'s pretty clear that if you use this company, don\'t expect anything back if they goof up! A...

#212002
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When I got to Buenos Aires I and another traveler were told there was no room in the hotel we'd booked with gotmyfare more than a year earlier! Fortunately our trip leader worked with a local guide and found us a nearby hotel--but why couldn't Gotmyfare do this--they...
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Anonymous
Armine

Same thing happened to my parents! :( They need to be shut down! How can this company still exists!

Anonymous
Tom

:cry They did the same thing to me, and also in Buenos Aires. When i contacted them they said this often happens in Buenos Aires--right! As a result of moving hotels and so ...

#210967
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Gotmyfare.com of Alhambra, CA had 25 of us in November 2010 on a general tour of South America, where we carefully specified exactly what we wanted over a year in advance.Instead we got overbooked or changed hotels, lack of prompt transfers, inadequate vouchers,...
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gmfcustomercare
gmfcustomercare

Dear customer: You know very well that we have been in communication with you and the tour operator in South America. Also, you have been informed that last week we even had ...

#210437
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These people are completely clueless on what a good tour operator should be like. We had booked a 10 day Rio-Iguazu Falls-Buenos Aires trip with them. Never sent us a voucher confirming hotels, did not pick us up at the airport in Rio because local agents had...
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gmfcustomercare
gmfcustomercare

Dear customer: Gotmyfare has been in business for almost 9 years. We are very committed to do the best for our customers. However; we know there are factors such as schedule ...

#208195
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Contact GotMyFare

Mailing Address:
GotMyFare
245 E. Main Street Suite 120
Alhambra, CA 91801
Phone:
(800) 722-4522
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We booked a trip with GotMyfare and had to cancel. Prior to cancellation, we were quoted our refund. After 2 weeks we had not received the refund. We EM ailed and were told refunds took about 4 weeks. Between the 5th and 6th weeks we EMail and called the manager and...
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gmfcustomercare
gmfcustomercare

Dear customers: Gotmyfare has been in business for almost 9 years. We are very committed to do the best for our customers. However; refunds procedures sometimes take longer t...

#185853
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